About BPM
The quality assurance system at Ahmad Dahlan University (UAD) has been developed since 2004, marked by the establishment of the Bureau of Administration, Planning, and Information Systems (BAPSI). To carry out its duties, BAPSI conducted the first Internal Academic Quality Audit (AMAI) in 2005. In July 2008, BAPSI was further developed into the Quality Assurance Agency (BPM) through the Rector’s Decree of Ahmad Dahlan University number 45 of 2008. The milestone in establishing the Internal Quality Assurance System (SPMI) was carried out by BPM UAD through the implementation of the first Internal Quality Audit (AMI) in April 2009. The successful achievement of implementing SPMI at UAD was the acquisition of ISO 9001:2008 and IWA2:2007 certifications in December 2010.
The implementation of SPMI at UAD is carried out using the PPEPP approach (establishment, implementation, evaluation, control, and improvement) progressively from the university level to the program level. BPM is responsible for implementing SPMI at the university level.
The implementation of SPMI at the faculty level is carried out by a Faculty Quality System Controller (PSMF) together with the dean. At the unit level of UAD, the implementation of SPMI is carried out by the Unit Quality System Controller (PSMU) in collaboration with the heads of the units. At the program level, there are Program Study Quality System Controllers (PSMP) who implement SPMI in collaboration with the program chairs. PSMF, PSMU, and PSMP have the obligation to report the results of SPMI implementation at the faculty, unit, and program levels to BPM. The organizational structure of BPM UAD consists of three department heads: (1) head of internal quality audit department, responsible for the implementation of internal quality audits and monitoring and evaluation (monev) of SPMI within UAD; (2) head of external quality audit and recognition department, responsible for the accreditation process of national and international study programs at UAD; and (3) head of internal financial audit department, responsible for conducting internal financial audits within UAD.
UAD quality documents are divided into two major groups: mandatory quality documents and additional quality documents. Mandatory quality documents consist of (1) UAD SPMI policy document, (2) UAD SPMI manual, (3) UAD SPMI standards, and (4) UAD SPMI forms. Additional quality documents consist of (1) UAD SPMI operational procedures, (2) satisfaction measurement questionnaires, and (3) work instructions. All UAD SPMI documents are stored in the UAD Quality Assurance Support System (UAD QASS) information system.
The evaluation of SPMI implementation at UAD is carried out through three types of evaluations: (1) first diagnostic evaluation, which is monitoring and evaluation activities conducted by PSMF and PSMP together with the dean and program chairs; (2) second diagnostic evaluation, which is the measurement of service satisfaction using satisfaction questionnaire instruments; and (3) normative and summative evaluations, where formative evaluation is aimed at improving targets and the scope of standards in achieving standards for the next academic year. Summative Evaluation is implemented in the form of Internal Quality Audits (AMI). BPM UAD conducts AMI once a year.
QUALITY ASSURANCE AGENCY
UAD Campus 1
Jalan Kapas 9, Semaki, Umbulharjo, Yogyakarta 55166
bpm@uad.ac.id
0274-563 515 ext. 1281
085799318324
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